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WNPR’s small business coverage elevates understanding of the challenges faced by small business, educates policy-makers, and highlights the vital role of small business to the state’s economy.

Power Outages Frustrate Shuttered Businesses

Harriet Jones

http://cptv.vo.llnwd.net/o2/ypmwebcontent/Chion/hj%20121102%20sb%20biz%20power.mp3

As Connecticut gets back on its feet in the wake of Superstorm Sandy, Job No. 1 for many small businesses is just to be able to open their doors once again. As WNPR’s Harriet Jones reports, in some hard hit shoreline communities, that’s a challenge.

Monday morning, as Sandy bore down on the tri-state coastline, some businesses defied the oncoming weather. In downtown Mystic, Wide World of Bagels was one of the few stores that still had power and owner Nicole Denkis was running to keep up with all the additional customers.

“A lot of new people, from definitely, like Dunkin Donuts and Mystic Market were closed this morning, so we’ve gotten some of those customers," she said. "Over the bridge I guess is closed – I don’t know, I haven’t left the store since six o’clock this morning. So that’s where we’re at!”

Parts of Mystic were substantially flooded with Monday night’s high tide. As the storm subsided and clean up began, Tricia Cunningham from the Greater Mystic Chamber of Commerce said it was heartening to see the community coming together.

“Bank Square Books had to move a ton of books, literally probably a ton of books," said Cunningham. "And there were a lot of neighbors that came out to help them move the books, so that they could get their floors ready to be worked on so that they can reopen quickly. So it’s been great seeing neighbors helping neighbors.”

But she says, even if you managed to get damage repaired and the mess cleaned up this week, for many there’s still a big hurdle to overcome.

“Hard to do anything if you don’t have power.”

On Main Street in Niantic, Thursday, day three since Sandy hit, there was plenty of traffic, but many businesses were still shuttered and dark. The town clock is stopped at 4.20, the exact time on Monday that power went out.

“A measly 120 volts to get a couple of lights going and that’s it," said Tara Wyatt at Tumbleweeds boutique and music store, as she finally got a generator hooked up. "Cash only, I can’t get the credit card even working!  I’m up and running, I don’t know, for the last 20 minutes, so we’ll see what happens – see if the word gets out. There’s enough people out and about. I know that everyone who’s open seems to be benefiting.”

Down the street, Ernie Covino’s business Covino’s Groceria Italiana was still closed. He’s here mostly to go over his books, as he waited for the power to come on. He said financially, it’s not a pretty picture.

“It’s huge because your stationary costs remain the same. Your rent, and all those things that come at the end of the month, or whatever else, taxes and all that stuff – that still exists. It’s the loss of business that you have to calculate.”

Covino got his perishable goods out in time, into cold storage in Norwich. He said with his inventory at the ready, it’s frustrating waiting for the power crews to arrive.

“And when that happens we restock, we get our OK to reopen, and we’re ready to go. We go right back on Facebook, I’ll announce that we’re open and ready to go and we’ll start feeding the masses.”

For many Connecticut businesses, the wrestling with insurance claims and FEMA applications is still to come. What’s on their minds right now is getting customers back in the door.

For WNPR, I'm Harriet Jones.

Harriet Jones is Managing Editor for Connecticut Public Radio, overseeing the coverage of daily stories from our busy newsroom.

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